Escalation Matrix

Details of Contact Person Address Contact No. Email Id Operational/Working Hours
Customer care Nilesh Roy S.B.Mansion,16 R.N. Mukherjee Road, Kolkata-700001 033-4030-8721 customercare@abiragroup.in (Mon-Friday; 9:00 AM to 6:00 PM)
Head of Customer care Sudip Saha S.B.Mansion,16 R.N. Mukherjee Road, Kolkata-700001 033-4030-8745 customercare@abiragroup.in (Mon-Friday; 9:00 AM to 6:00 PM)
Compliance Officer Pallab Chakraborty S.B.Mansion,16 R.N. Mukherjee Road, Kolkata-700001 033-4030-8716 compliance@abiragroup.in (Mon-Friday; 9:00 AM to 6:00 PM)
CEO Shridhar Rangarajan S.B.Mansion,16 R.N. Mukherjee Road, Kolkata-700001 033-4030-8700 ceo@abiragroup.in (Mon-Friday; 9:00 AM to 6:00 PM)

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:

SEBI at https://scores.gov.in/scores/Welcome.html

NSE Exchange at https://investorhelpline.nseindia.com/NICEPLUS/

BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

MCX https://www.mcxindia.com/Investor-Services .

CDSL https://www.cdslindia.com/Footer/grievances.aspx

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

    • Siliguri
    • S.b.mansion, 1st Floor, 13 Bardhaman Road, Opp Jalpaiguri Bus Stand, Po+ps- Siliguri, Dt-darjeeling, West Bengal, Pin- 734001.
    • Direction
    • Mecheda
    • 3rd Floor & Above Pnb Bank, Vill – Kakdihi, P.o.- Mecheda, P.s.- Kolaghat, Dt – Purba Medinipur, Pin – 721137
    • Direction
    • Bhubaneswar
    • Kar Tower, 1st Floor, Plot No – 1210/1744, Bomikhal, Infront Of Santoshi Maa Temple, Bhubaneswar, Odisha, Pin – 751010
    • Direction
    • Cuttack
    • At- Link Road, Near Yamaha Show Room, Post-arunodaya Market, Dist-cuttack, Odisha,pin-753012
    • Direction
    • Berhampore
    • Dharmanagar 3rd Lane, Ganjam, Odisha-760002
    • Direction
    • Puri
    • Grand Road, In front of Paradie Hotel, P.O – Puri P.S – Kumarpara, Dist- Puri Odisha, Pin-752001
    • Direction
    • Dibrugarh
    • Kartik Para Lane 2, Rkb Path, 1st Floor, Opposite Vishal Mega Mart, Dibrugarh, Assam, Pin-786001
    • Direction

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Registered Address:
2nd Floor Satish Bhavan, Dr. Sundari Mohan AV, CIT Road, Intally, Kolkata, West Bengal, India, 700014.

Attention Investors
1.Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3.Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.
........... Issued in the interest of Investors

ABIRA: SEBI Registration no. NSE/BSE/MCX/ICEX-INZ000211332 | SEBI Registration no. for DP- IN-DP-584-2021

Disclaimer: Investment in securities market are subject to market risks, read all the related documents carefully before investing. Brokerage will not exceed SEBI prescribed limit. Please refer the Risk Disclosure Document issued by SEBI and go through the Rights and Obligations and Do's and Dont's issued by Stock Exchanges and Depositories before trading on the Stock Exchanges. For commodities derivatives please note that Commodities Derivatives are highly leveraged instruments. Before investing in the asset class consider your investment objectives, level of experience and risk appetite carefully.

For any complaints email at grievances@abiragroup.in
Please ensure you carefully read the risk Disclosure Document as prescribed by SEBI

Filing compliant on SCORES – Easy & quick a. Register on SCORES portal b. Mandatory details for filing complaints on SCORES I. Name, PAN, Address, Mobile Number, E-mail ID c. Benefits: i. Effective Communication ii. Speedy redressal of the grievances

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